COVID-19 Update - Ivent is an Essential Business.
admin 5/04/2020 9:22:16 AM

To our valued customers,
Our team at Ivent and Smart Water would like to provide a further update on our COVID-19 response plan.
I am pleased to be able to advise that Ivent Solutions Limited is now authorised to ship goods to customers that are classified as essential businesses. We are also able to ship out our Smart Water range of products via online sales only. We will be running a very limited warehouse operation, mainly to protect our staff and to ensure that we comply with the “Alert Level 4” government restrictions. The safety of our warehouse staff is paramount and strict precautions and processes are being implemented. All other business operations such as sales, accounts, purchasing and engineering will continue to be operational as our staff are working from home. We have a highly integrated IT infrastructure which enables Ivent personnel to operate as effectively from home as they do in the office.
No “walk-in” customers are allowed on site at Ivent or Smart Water during the Alert Level 4 lockdown. Please ensure you respect this rule to protect our warehouse staff.
If your business is classified as essential, please contact your normal Ivent support person and we can make arrangements to get product flowing to you.
Finally, please take care of yourselves and your loved ones in the coming weeks.
Kind Regards
Tim Stone